Brisbane & South East Queensland
Their Path YOUTH SERVICES
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OUR APPROACH

They come first.

Support should connect with a young person’s everyday life. We begin with their interests and goals, choose a manageable step and practise together.

What that looks like in practice.

LISTEN

Start with their perspective

We talk with the young person and relevant adults about interests, strengths, communication and what they would like support with.

CHOOSE

Make the goal concrete

Something broad such as “more independence” might become a useful everyday task to practise. We agree the support, activity and setting together.

PRACTISE

Work at their pace

We use conversation, everyday tasks and activities to practise. The young person can ask for help, express a preference or take an agreed break.

REFLECT

Decide the next step together

We talk about what felt useful and what was difficult, then consider what to repeat or change next time.

Getting started.

  1. 01

    Have a free conversation

    Book a 15-minute phone or Google Meet chat, or make a general enquiry. We discuss what you are looking for and whether the support may be a good fit.

  2. 02

    Agree the support and quote

    We talk through goals, activities, location, timing and who will be involved. Your written quote explains the fees and agreed extras.

  3. 03

    Prepare and confirm

    Complete the agreed consent and participation information privately. We confirm the booking in writing once the required checks, session details and payment arrangements are complete.

Questions about individual support.

These arrangements cover individual mentoring, life skills and community participation. Parent-accompanied camps have their own arrangements.

Who is support for?

Individual support is for children and young people aged 6–17, of all genders. We discuss their interests, willingness and support needs with the young person and their parent or carer.

Where and when are sessions?

Sessions take place in agreed home and community settings across Brisbane and Ipswich. Other South East Queensland locations can be discussed. Sessions can be arranged any day between 7am and 9pm Brisbane time, subject to availability. The standard private session is 60 minutes; 90 minutes can be agreed where appropriate.

Does a parent or carer attend?

A parent or carer joins the initial meeting. A responsible adult stays throughout home sessions. Community sessions can run one-to-one without a parent present where consent, the young person’s willingness and suitable safety arrangements are agreed. Arrival, departure and handover are agreed beforehand.

How are travel and activity costs handled?

The first 30 minutes of outbound travel are included, with no return-time or kilometre charge. Any extra outbound time and necessary parking or tolls require advance agreement. NDIS-funded travel needs separate eligibility checks. Entry fees, meals, ordinary purchases and unusual materials are agreed before booking. We do not transport participants in a personal vehicle.

Can we use NDIS funding?

We support eligible self-managed and plan-managed NDIS participants. Their Path is an unregistered provider. We check the proposed support, individual plan and funding suitability with you before agreeing NDIS billing. Private and eligible NDIS-funded sessions use the same rates for equivalent support.

Is this therapy or personal care?

Support is practical and non-clinical. It does not replace therapy or specialist behaviour support. Personal care, medication assistance and other additional support duties are outside the service scope.

How often are sessions, and what commitment is involved?

Frequency is agreed individually, without a requirement to prepay a full programme. Full payment and cancellation terms are provided before confirmation.

Where can I read the safety and privacy information?

Read our safety and participation information, privacy notice and feedback and complaints process.

FOR YOUNG PEOPLE

Your say matters.

You can ask what will happen, help choose how you take part and tell us when something is uncomfortable or too difficult. You do not need to share a personal story or agree to a photo to take part.

YOUR NEXT STEP

Let’s find a starting point.

Book a free 15-minute phone or Google Meet chat to talk through what you are looking for.